As a leading water damage restoration company, One Call Restoration knows all too well the havoc and distress that water damage can cause to homeowners and businesses alike. We are dedicated to restoring not just your physical properties but your peace of mind as well. Over the years, we’ve encountered numerous questions from our clients regarding water damage and its restoration process, and we’ve compiled some of the most frequently asked questions to help guide you through the aftermath of a water damage event.
What Exactly Is Water Damage Restoration?
Water damage restoration is a professional service that is focused on restoring your property back to its pre-damage condition after it has been affected by water-related disasters such as floods, pipe bursts, leaks, or high humidity levels. The process involves water removal, dehumidification, cleaning, sanitizing, and reconstruction of damaged areas.
What Is The Recommended Response Time For Water Damage Restoration?
Water damage requires immediate attention. It is essential to begin the restoration process within 24-48 hours to prevent further destruction, such as mold growth or structural damage. One Call Restoration prides itself on its rapid response time and ability to start the restoration process quickly after receiving your call.
Is Water Damage Covered By Insurance?
This largely depends on the type of insurance policy you have. Generally, homeowner’s insurance will cover damage that is sudden and internal, such as from a pipe burst. However, damage from external sources, such as flooding from a storm, is usually not covered unless you have a separate flood insurance policy. To make sure you’re covered, we suggest you review your insurance policy and reach out to your insurance provider directly before an incident occurs.
Can I Handle Water Damage Restoration Myself?
While minor water damages may be manageable with a DIY approach, significant water damage requires professional attention. This is because proper restoration exceeds just drying out the home and includes dealing with potentially hazardous materials, contaminated water, and unseen damages. For safety and to ensure the job is done properly, professional intervention from a company like One Call Restoration is usually necessary.
How Long Does It Take To Restore A Property After Water Damage?
The length of the restoration process can vary greatly based on the extent of the damage, the size of the area affected, the length of time the area was exposed to water, and the materials damaged. Simple cases might take just a few days, while extensive damages can take weeks or even months. One Call Restoration works efficiently and systematically to streamline this process without compromising on quality.
What Are The Risks Of Untreated Water Damage?
Untreated water damage can have serious consequences, including structural weakening of your property, permanent damage to personal belongings, and the growth of hazardous mold and bacteria, which can pose serious health risks to inhabitants.
How Do You Detect Hidden Water Damage?
At One Call Restoration, we employ advanced technology such as moisture meters and infrared cameras to detect hidden water in walls, floors, and ceilings. Detecting and addressing hidden moisture is vital to avoid structural issues or mold problems down the line.
**What can I do to minimize water damage before help arrives?**
If it is safe to do so, you should remove any valuables or sensitive items from the affected area. Mop up excess water if possible, and remove wet area rugs or other floor coverings. However, avoid any actions that put you at risk, and wait for professional assistance for comprehensive mitigation.
Is Mold A Concern With Water Damage?
Yes, mold is a major concern when it comes to water damage, as it can begin to grow and spread within 24-48 hours under the right conditions. Our experts at One Call Restoration are capable of providing mold removal and remediation services to ensure that your property is safe and free of mold infestations after water damage.
What Are The Categories Of Water Damage?
Water damage is classified into three categories: Category 1 (Clean Water), Category 2 (Gray Water), and Category 3 (Black Water). These categories are based on the level of contamination of the water, with Category 1 being the least contaminated and Category 3 being highly contaminated and potentially hazardous. Our team at One Call Restoration is equipped to handle all categories of water damage, no matter the level of contamination.
How Can I Prevent Future Water Damage?
Preventative measures include regular home maintenance, such as inspecting pipes and appliances for leaks, maintaining proper drainage around your property, installing water detection sensors, and keeping gutters and downspouts clear of debris.
Do I Need To Move Out During The Restoration Process?
Whether or not you need to leave your home will depend on the severity of the water damage. For minor damages, you may be able to stay in your home while the affected areas are being repaired. However, for extensive or Category 3 damages, it is usually recommended to vacate the premises due to health risks associated with contaminants and the disruption caused by restoration work. One Call Restoration will provide guidance on this matter.
How Experienced Are The Professionals At One Call Restoration?
Our team consists of highly trained and experienced technicians who specialize in water damage restoration and are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified. With years of field experience and ongoing education, we ensure that our staff is equipped with the latest knowledge and tools to handle restoration projects of any size.
One Call Restoration remains committed to providing prompt, effective, and empathetic water damage restoration services to all of our valued customers and community. Addressing the range of concerns surrounding such a stressful event is part of how we ensure you’re well informed and can navigate the restoration of your property with confidence. For any further questions or immediate assistance, don’t hesitate to reach out to us – we are here to help restore your normalcy, one call at a time. In need of water damage restoration? We offer 24/7 emergency services, so contact us now!
